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Customer Service Kiosk -- Questions for LE vendors.

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  #1  
Old 2014-04-25, 8:38am
Trish915 Trish915 is offline
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Default Avenue Beads not responding to emails

Anyone have issues with Avenue Beads?
I placed an order on April 16th, and Paypal shows my order as completed. However, their website still shows it as pending. I've emailed them twice and even sent a screen shot of my paypal confirmation. Still no response.

Is this typical of their service?
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  #2  
Old 2014-04-25, 9:58am
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tilegoddess tilegoddess is offline
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A lot of Joe's product is made-to-order and takes him 5 days or so to complete an order before shipping. He's also been out of town recently.... not really a good excuse to not write back and email but, at least it's something. Some of my orders take awhile to get through the pipeline but I don't worry about it as I know the product is awesome and I'll be thrilled with it when it arrives
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Old 2014-04-25, 10:22am
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I know Joe said they were going away for a bit; maybe that's why?
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Old 2014-04-25, 10:35am
Trish915 Trish915 is offline
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that could be it. It was a used zoozii's press, so no special order there. Unfortunately, it still shows as available for sale on their site as well. So I'm afraid someone else may try to purchase it. I always give the benefit of the doubt, as life happens. But just some acknowledgement would be appreciated.

Guess I will wait a bit more...

thanks!
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Old 2014-04-25, 12:52pm
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Joe's been around on Facebook - you might try messaging him there?
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Old 2014-04-25, 6:45pm
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Thanks Elizabeth. I found him on facebook and left a message. He should have posted on his website he was going out of town. Oh well...
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